Additional Information

Q: Who do you ship through?

We ship all orders through the United States Postal Service or UPS, allowing each order to be tracked. When your product has shipped, you will receive a Shipping Confirmation email with a tracking number that can be used for your records, and to see when your trendy new items will arrive at your home. 


Q: Do you ship international?

No, we do not ship internationally, we only ship within the U.S.


Q: When will my order ship?

Most orders process within 3 business days of submitting your order (not including holidays and weekends). Custom orders may take about 5 business days to process before shipping depending on the item ordered. 


Q: What is your return policy?

Please refer to our Return Policy page!


Q: I prefer to see items in person, do you have a store location?

No, we do not have a store location and only sale online. However, you may find us at various events or pop-up shops throughout the year. Join our email list, and follow-us on Instagram, Facebook, Pinterest, and Twitter to stay up-to-date on our latest news and events. 


Q: Do you offer Gift Cards? 

Yes, click here to purchase an e-Gift card. This link will open a new window. e-Gift cards are available in the following amounts $10, $25, $50, $100, $125, $150, $175, or $200. 

eGift Cards are issued via email. You can schedule it for immediate delivery or schedule in advance. You can print the code or forward the code via email to the recipient.


Q: I have more questions, how do I reach JLaRowe Boutique?

You can email us at support@jlarowe.com or call 1-800-324-9313 for further assistance.